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Terms of service
Terms & Conditions
Last Updated: [DD/MM/YYYY]
Welcome to Bhadohirug, operated by Bhadohi Knots Private Limited. By accessing our website, browsing our products, creating an account, or purchasing products from our website, you agree to be bound by these Terms & Conditions.
Please read these Terms carefully before using our website or placing an order.
Overview
This website is operated by Bhadohi Knots Private Limited under the brand name Bhadohirug.
Throughout this website, the terms "we," "us," "our," "Bhadohirug," and "Bhadohi Knots Private Limited" refer to the company.
By accessing or purchasing from this website, you agree to comply with these Terms & Conditions and all applicable laws and regulations.
If you do not agree with these Terms, please do not use our website or services.
Use of Service
By visiting our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms & Conditions.
These Terms apply to all users of the website, including:
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Visitors
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Customers
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Account holders
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Contributors of content
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Other users accessing our services
Modifications to These Terms
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time.
Changes will become effective when they are posted on this page. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.
We recommend reviewing this page periodically for updates.
Hosting & Platform
Our online store is hosted on Shopify, which provides us with the e-commerce platform that enables us to sell our products and provide our services to customers.
Your use of Shopify-related services may also be subject to Shopify's applicable terms and policies.
1. Online Store Terms
By using our website, you confirm that:
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You are at least 18 years of age, or you have obtained the consent of a parent or legal guardian where required.
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You will use our website only for lawful purposes.
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You will not violate any applicable local, national, or international laws.
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You will not infringe upon or violate our intellectual property rights or the rights of any third party.
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You will not use our services for fraudulent, abusive, or unauthorized activities.
Any violation of these Terms may result in suspension or termination of your access to our services.
2. General Conditions
We reserve the right to refuse service to anyone at any time and for any lawful reason.
You agree not to:
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Copy, reproduce, sell, resell, or exploit any portion of our website or services without our written permission.
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Exploit any content, product information, photographs, branding, or other materials available through our website.
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Attempt to interfere with the operation or security of our website.
Information transmitted through the website may travel across various networks and may be transferred in an encrypted or unencrypted form depending on the type of information and technology involved.
Payment information submitted through our payment providers is handled using appropriate security measures provided by those services.
3. Accuracy of Information
We make reasonable efforts to ensure that the information displayed on our website is accurate and up to date.
However, we do not guarantee that all information will always be:
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Complete
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Accurate
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Current
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Error-free
This may include product descriptions, pricing, availability, specifications, images, promotions, or other website content.
Historical information provided on the website is for general reference only and may not reflect current information.
4. Changes to Services and Pricing
Product prices, availability, specifications, and other information may be changed at any time without prior notice.
We reserve the right to:
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Modify products or services.
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Change prices.
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Discontinue products.
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Modify or discontinue any part of our services.
We shall not be responsible for any modification, price change, suspension, or discontinuation of our services, except where otherwise required by applicable law.
5. Products and Services
Certain products may be available exclusively online and may have limited quantities.
We make reasonable efforts to display product photographs and descriptions accurately. However, actual product appearance may vary due to:
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Lighting conditions
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Photography
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Individual screen settings
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Natural material variations
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Handmade production techniques
For handmade rugs, variations in color, texture, weave, pattern, size, and finish may occur as part of the handcrafted nature of the product.
We do not guarantee that the color displayed on your device will exactly match the actual product.
We reserve the right to limit the quantity of products sold and may restrict sales to certain geographic regions where necessary.
6. Billing and Account Information
When placing an order, you agree to provide accurate, complete, and current information.
This may include:
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Full name
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Billing address
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Shipping address
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Email address
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Phone number
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Payment information
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Other information required to process your order
You agree to promptly update your information if it changes so that we can complete your transactions and contact you when necessary.
We reserve the right to cancel, modify, or limit an order where necessary, including in cases involving suspected fraud, incorrect information, pricing errors, product availability, or other legitimate business reasons.
7. Optional Third-Party Tools
We may provide access to third-party tools or services that we do not directly control or monitor.
Such tools may be provided on an "as is" and "as available" basis, without warranties beyond those that cannot legally be excluded.
Your use of third-party tools is subject to the terms and conditions of the relevant third-party provider.
8. Third-Party Links
Our website may contain links to third-party websites, applications, or services.
These third-party websites are not controlled or operated by us.
We are not responsible for:
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Their content
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Privacy practices
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Security
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Products or services
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Terms and conditions
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Transactions conducted through those websites
We recommend reviewing the applicable terms and privacy policies before using third-party services or making transactions through them.
9. User Feedback and Submissions
If you submit reviews, suggestions, comments, photographs, ideas, or other content to us, you agree that:
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Your submission does not violate the rights of any third party.
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Your submission is not unlawful, defamatory, abusive, misleading, or fraudulent.
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You have the necessary rights and permissions to submit the content.
By submitting content to us, you grant Bhadohirug / Bhadohi Knots Private Limited a non-exclusive, royalty-free, worldwide right to use, reproduce, edit, publish, distribute, and display that content for legitimate business and marketing purposes, subject to applicable law.
We reserve the right to remove content that we reasonably believe violates these Terms or applicable law.
10. Personal Information
Your submission of personal information through our website is governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and protect personal information.
Please review our Privacy Policy before using our services.
11. Errors and Omissions
Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to:
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Product descriptions
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Product availability
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Pricing
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Promotions
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Shipping information
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Other website content
We reserve the right to correct such errors, inaccuracies, or omissions and to update information at any time without prior notice.
Where appropriate, we may cancel or modify an order affected by a material error, subject to applicable law.
12. Prohibited Uses
You are prohibited from using our website or services:
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For any unlawful purpose.
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To violate applicable laws or regulations.
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To infringe intellectual property rights.
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To harass, abuse, threaten, or discriminate against others.
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To submit false or misleading information.
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To upload malicious code, viruses, or harmful software.
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To interfere with website security or functionality.
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To collect personal information of other users without authorization.
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To engage in fraudulent transactions.
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To circumvent security measures.
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To scrape, reproduce, or commercially exploit website content without authorization.
We reserve the right to terminate or restrict access where prohibited activity is identified.
13. Disclaimers and Liability
We do not guarantee that:
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Our website will always be available.
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Our services will be uninterrupted.
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Our website will always be secure or error-free.
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Information provided through our website will always be completely accurate.
To the maximum extent permitted by applicable law, we shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.
Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable Indian law.
14. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Bhadohi Knots Private Limited, its owners, employees, representatives, affiliates, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from:
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Your violation of these Terms.
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Your misuse of the website.
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Your violation of applicable laws.
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Your infringement of third-party rights.
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Your unauthorized or fraudulent use of our services.
15. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally permitted.
If it cannot be made enforceable, the affected provision will be severed from these Terms.
The remaining provisions will continue to remain in full force and effect.
16. Termination
We may suspend or terminate your access to our website or services if you violate these Terms or engage in unlawful, fraudulent, abusive, or unauthorized activity.
Termination may take effect immediately where appropriate.
Any provisions that by their nature should continue after termination will remain effective, including provisions relating to intellectual property, liability, indemnification, and governing law.
17. Entire Agreement
These Terms & Conditions, together with our other applicable policies published on the website, constitute the entire agreement between you and Bhadohi Knots Private Limited regarding your use of our website and services.
They supersede prior communications, agreements, or understandings relating to the same subject matter.
Any ambiguity in these Terms will not automatically be interpreted against the party responsible for drafting them.
18. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising from or relating to these Terms, your use of the website, or transactions with Bhadohirug shall be subject to the jurisdiction of the competent courts in Bhadohi, Uttar Pradesh, India, subject to applicable law.
19. Changes to Terms of Service
We reserve the right to update these Terms & Conditions at any time.
The latest version will always be posted on this page with the applicable Last Updated date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
20. Contact Information
If you have questions about these Terms & Conditions, please contact us:
Bhadohirug
Bhadohi Knots Private Limited
Email: bhadohirugindia@gmail.com
Business Address:
Building No./Flat No.: 0
Road/Street: Jalalpur
City/Town/Village: Bhadohi
District: Bhadohi
State: Uttar Pradesh
PIN Code: 221401
India
For any questions, concerns, or requests regarding these Terms, please contact us at bhadohirugindia@gmail.com.
Related Policies
Your use of our store is also subject to the policies published on our website, including:
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Privacy Policy
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Shipping Policy
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Return & Refund Policy
Please review these policies before placing an order.
